Privacy Policy
Who We Are
Genax AI operates the website https://genax.ai. We are committed to protecting your privacy and ensuring transparency in how we collect and use your information.
This policy applies only to information collected through our website and online services. It does not apply to offline interactions or third-party platforms not controlled by Genax.ai.
Comments
When visitors submit comments on our website, we collect the information entered in the comment form, along with the visitor’s IP address and browser details. This helps us prevent spam and maintain site security.
If you use Gravatar, a hashed version of your email address may be shared with the Gravatar service to display your profile image once your comment is approved. You can review Gravatar’s privacy policy on their official website.
Information We Collect
We may collect personal details when you :
- Contact us
- Register for an account
- Request a demo
- Subscribe to updates
- Use our AI tools
Media Uploads
If you upload images to our website, we recommend removing embedded location data (such as EXIF GPS information). Visitors may be able to download and extract location data from publicly available images.
Cookies
We use cookies to enhance your browsing experience :
- If you leave a comment, you may choose to save your name, email, and website in cookies for future convenience. These cookies typically remain active for up to one year.
- When visiting the login page, a temporary cookie may be set to check browser compatibility. This cookie does not store personal data and is removed when you close your browser.
- Login cookies may remain active for up to two days, or two weeks if “Remember Me” is selected.
- Editing or publishing content may generate a temporary cookie storing the post ID, which expires after one day.
Embedded Content
Our website may include embedded content such as videos, images, or articles from third-party platforms. Embedded content behaves as if you visited the external website directly. These third-party sites may collect data, use cookies, and monitor interactions according to their own privacy policies.
Data Sharing
We do not sell or trade your personal data. In specific cases, such as password reset requests, certain technical information (e.g., IP address) may be included for security verification.
How We Use Your Information
We use collected data to :
- Operate and maintain our website and AI services
- Improve user experience and platform functionality
- Develop new AI features and products
- Communicate with you (support, updates, marketing)
- Process transactions
- Detect and prevent fraud or misuse
- Ensure platform security and compliance
Please note that certain data may be retained for administrative, legal, or security purposes.
Data Retention
Comments and related metadata may be stored indefinitely to streamline moderation and improve user experience.
For registered users (if applicable), we store personal information provided in user profiles. Users can view, edit, or delete their personal information at any time, except for usernames. Website administrators may also access and manage this information.
Your Rights
If you have an account or have left comments, you may request :
- A copy of the personal data we hold about you
- Deletion of your personal data
Please note that certain data may be retained for administrative, legal, or security purposes.
Where Your Data Is Processed
Visitor comments may be processed through automated spam detection services to maintain website security and content quality.
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Copyright © 2025 - 2026 genax.ai. All Rights Reserved